http://www.ptp6.com/article.php?id=14 Your personal information is protected by the password you created when you created an account at ptp6.com (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of ptp6.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Sign in. Log in with your username and password, then click "Change Name, Email & Password" and enter a new password.